Love coming here !!! Staff are so lovely …offer you free drinks .
Clean and very friendly environment. Never had a problem and always leave satisfied.

Love my nails as always. Great job. So many colours to choose from. And a professional job.

My 1st time was not great, but you have to remember the staff did not know how I like my nails. I went back and told them that It came off in 2 weeks. They invited me back and did a brilliant job, and I am very pleased. They have me as a regular customer now.

Sôn is amazing I have the best full set ever and definitely I will come back ❤️

Brilliant. Can't say no more

I was very apprehensive and kept telling the staff about what I wanted done as I had been with another salon for 20 years until they moved away. Royal nails were brilliant, and surprised me that they totally knew what I wanted delivered perfection. I am a difficult client and I am over the moon. Will see them every 3 weeks from now

Unfortunately, it wasn’t what I hoped for. I travel from London not only to do my nails but also to see my family at least once a month and I know this is a really good venue. However, yesterday‘s experience was not great. Sam did not do my Nails a young man did them who was clearly nervous and at one point the file he was using slipped and actually cut me on my little finger and skinned the side of my little finger too. when it came to paying my bill I had a voucher from last month worth £3 off. I was also claiming back the £5 deposit from last month as it wasn’t deducted from my bill, and of course the £5 deposit that I paid for yesterday‘s appointment. Sam deducted the £5 for yesterday‘s appointment, no problem. I was refunded into my bank account the £5 that wasn’t deducted for last months session no problem, but then I was advised that because I changed my nail shape that would cost an extra £3 which I was very surprised at as I’ve never heard of that before. I went for an infill and had my nails cut down, which meant they would’ve needed to be reshaped anyway, and I went from a square shape to a ballerina shape which involved filing the sides of my nails as well as reshaping the tips. I paid my bill no problem but left feeling slightly disappointed at the experience. Whilst the staff were very friendly and my cappuccino was very good. I just didn’t enjoy the pampering feeling that I’ve experienced in the past. It won’t stop me going back again next month but I think going forward the only person I would like to do my nails is Sam.

I have been coming for my nails every month since the day this salon opened & overall i am happy but on my last visit 18/01 i had to wait 45mins over my booked time as there was only 1 staff member working and there was 6 customers in the shop waiting, whilst i understand things happen this isn’t the first time. i feel the online booking system isn’t prioritised and walk ins are favoured, this leaves the booking online system pointless. I believe if staff checked the booked clients prior this would help them know how many staff to work that day and be mindful not to start nails on a walk in if a booked client is scheduled in the next 5mins. i hope this feedback is taken onboard.

Staff are quite rude to customers, very aggressive in the way they talk which made me feel uncomfortable . It’s not the cleanest place and the equipment is not very clean e.g. the uv boxes and cutical remover and nail dust everywhere

Salon was very clean and was offered refreshments while I was getting my pedicure done which I think is so nice. However my pedicure took two and half hours to do which was not great and then my biab wasn’t the best. The staff were nice but I just wasn’t blown away by my pedicure and biab nails. This is my first time visiting the salon but I think it will probably be my last. However if my nails holds up without chipping I might go back but as of now I don’t think I’ll get my nails done here again.